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The New Force in Customer Sales and Service

Powered by GenAI

Augmenting Human Agents with Confidence

Our Solutions

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01

AI Agent Sales and Service

Engage customers, create leads for human agents, and deliver exceptional customer service. In full compliance with regulatory requirements and your brand promise

02

Live Agent AI-Assist and Support

Your live customer sales and service teams, with AI superpowers. Complex products, cross-sell/upsell, lead qualification. Empower your teams, safely and securely

03

Agent Sales Training and Roleplay

Turn an average agent into a high performer. A borderline agent into one who meets standards. High performance with AI-based training and roleplay

Meet AI Agent Yuki, Ready to Join Your Team

AI Agent Yuki demonstration

Yuki exists currently as a highly-trained demonstration of the power of GenAI to augment a skilled human field sales force.


Yuki engages customers like a human agent in a call or service center. She collects customer information, makes sense of customer goals and needs, and guides customers to solutions that are right for them.


Yuki accomplishes these tasks within Japan's unique regulatory framework for solicitation of complex financial products. She is available 24/7, speaks Japanese and English, and is ready to work today.

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Company Profile

Established in 2024, OdysseyAI is an innovator in Direct-to-Consumer (D2C) Sales and Service, using GenAI to engage customers, generate leads, and improve customer service outcomes.

Headquartered in Tokyo with a global outlook, our primary focus are complex, highly-regulated sectors like insurance, banking, and D2C businesses.

About us

We are leaders in customer experience. We are founders of successful startups. We are data scientists and technology professionals, grounded in the practical and responsible application of GenAI within an ever-changing technological and regulatory ecosystem.

ERIK ALMADRONES

ERIK ALMADRONES

CEO

  • CX, AI & Front Office Leader
  • Big 4 Consulting Partner
  • Strategy, Design, and Tech
  • Advanced Analytics Solutions
  • Innovator and Team Builder
DAVE KELL

DAVE KELL

Chief Commercial Officer

  • 25 years in Japan E-comm, Paytech, Mobile & Startups
  • CPO at Paidy (PayPal exit)
  • SVP Tech Services at Value Commerce (IPO 2006)
RICK KNOWLES

RICK KNOWLES

Chief Technology Officer

  • UK-based Japan Tech Guru
  • CTO & Co-Founder Cognitant
  • CTO M3 Europe
COMING SOON

COMING SOON

Chief Data Officer

  • PhD, GenAI Expert
  • Data Scientist
  • 10+ Years in Academia & Business with Practical Innovation

Our Edge

Regulatory Compliance

Sales and Service of Complex Products needs more than an AI avatar

Getting it right. Delighting customers. Accurately, in full compliance with regulatory requirements

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Get in Touch

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OdysseyAI K.K.

Address

Level 18
Yebisu Garden Place Tower 4-20-3
Ebisu Shibuya-ku
Tokyo 150-6018 Japan

Phone

+81 (80) 4460-9839

Email

yuki@odysseyai.jp

OdysseyAI

Established in 2024, OdysseyAI is transforming customer sales and service in regulated industries with advanced GenAI solutions.

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